Welcome

Las Vegas welcomes the future of higher education technology on Monday, May 6th, from 12-5pm PT, as the collaboration between Internet2 NET+ program and ServiceNow continues to flourish. Mark your calendars for a transformative gathering of minds at the Higher Education Summit. This event promises an afternoon of insightful dialogue and networking among bright minds across the research and education community.

This Year

As with the first year this year's Summit will be held during the pre-conference days scheduled just before the main Knowledge conference starts.  The main conference starts on Tuesday and our Summit will be Monday afternoon, the day before.  We do this as we do not want to conflict with the main conference scheduling yet we try to hold it as close to the main conference as possible. 

Further this year, we will keep the overall general agenda the same as in 2023 as it seemed to work very well.  However, we are updating the details so the content is still relevant.  Further agenda details will be posted later but an outline is below for your general knowledge.

Agenda Outline

TimeAgenda
Noon - 12:30 PM

Lunch & Networking

12:30 - 1:115 PM

Welcome and Service Advisory Board (SAB) Updates

  • Opening remarks from Sean O'Brien, Associate VP of Internet2 Cloud Programs
  • Updates from the the NET+ ServiceNow SAB chair
  • Ice-breaker with Wanda Burgamy
1:15 - 1:45 PM

RiseUp Program

1:50-2:30

Generative AI at ServiceNow

2:30 - 3:00 PM

ServiceNow Accessibility Updates

3:15 - 4:45 PM

User Stories

  • SPM at Western Governors University
  • Northeastern University Student Experience

4:45 - 5:00 PM

Wrap Up 

Hospitality Suite

Join us at that Venetian Prestige Grand Room (36th Floor - Venetian Tower) to meet, mingle and knowledge share with higher education peers.

Date/Time:

  • Tuesday, May 7 from 2-4:30pm PT
    • Planned BoF Topics:
      • 2:15: Strategic Portfolio Management
      • 4:00: AI/Process Mining
  • Wednesday, May 8 from 2-6:00pm PT
    • Planned BoF Topics:
      • 2:15: Asset Management
      • 5:15: CSDM/CMDB

Summit Detials

  • Date: Monday, May 6, 2024
  • Time: Noon to 5PM Local Time
  • Where: Maggiano's
  • Map URl: https://maps.app.goo.gl/jf3FH5j6CcS8p6cVA
  • SignUp: Please sign up through the URL.
  • Cost: Free
  • Food/Beverage: Lunch and snacks will be served.
  • Capacity: 50 Registrants 


Registration for the Summit

To register for the summit, please use the following link.  Previously we noted you would register for this event the same way in which you would sign up for sessions at Knowledge24.  However, due to some complexities, this cannot happen and we are registering individuals using the following two links.  Please let us know if you have any questions.  Thank you.


Registration

Registration Page: Click here to Register

Direct Link: https://reg.servicenow.com/flow/servicenow/i2k24summit/event1/page/landing


Questions

For any questions, please email netplus@internet2.edu and we will be happy to assist you.  Thank you.

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